Maintenance and Upgrading

Dear customers,   We will be performing maintenance and upgrading works from Friday 5th April 2019, 10pm (2200hrs) SGT, to Sunday 7th April 2019, 6am (0600hrs) SGT.  Some users on the Cloud Server and Cloud Infrastructure platforms may experience minor disruptions to their service during this maintenance exercise.   We apologise for Continue Reading

Urgent: Maintenance in progress

Dear customers,    We will be performing an emergency maintenance between 11am (1100hrs) SGT, and 1pmm (1300hrs) SGT, today 29 January 2019.   Some users on the Cloud Server platform may experience minor disruptions to their service during this maintenance exercise.  We apologise for any inconvenience that may inadvertently occur.    ReadySpace Team

Maintenance Works Notification

Dear customers,   We will be performing maintenance works from Friday25th January 2019, 10pm (2200hrs) SGT, to Saturday 26th January 2019, 3am (0300hrs) SGT.  Some users on the Cloud Server and Cloud Infrastructure platforms may experience minor disruptions to their service during this maintenance exercise.  We apologise for any inconvenience that may Continue Reading

Maintenance Works – Cloud Server/Cloud Infrastructure

Dear customers,  We will be performing maintenance works from Friday 4th January 2019, 9pm (2100hrs) SGT, to Monday 7th January 2019, 6am (0600hrs) SGT. Some users on the Cloud Server and Cloud Infrastructure platforms may experience minor disruptions to their service during this maintenance exercise.  We apologise for any inconvenience Continue Reading

New Client Portal is here!

Great news! We will be introducing our new client portal from today onwards! This new client portal will have a redesigned layout that will be more intuitive for customers to use. We will also gradually introduce more features that will enhance your user experience when visiting your client portal. However, Continue Reading

Data Centre (SG) Upgrading/Maintenance Works

Hi! This notification is to inform you that there will be maintenance work performed at our Singapore data centre  which MAY affect connectivity to some services. Details as specified below: – Start Time: Tuesday, July 31, 2018 04:00 (GMT+0800).– End Time  : Tuesday, July 31, 2018 08:00 (GMT+0800). Expected Impact: Continue Reading

OACI upgrade

Dear all, We will be performing a backend system upgrade today. Client services will not be affected during the upgrade process. Details as follow. – OACI upgrade scheduled for 2018-07-24, 03:30PM (GMT+8 Time Zone)– Services not affected. Regards, ReadySpace Team

Upgrade of Cloud Server Platform

Dear users of Cloud Servers, We will be performing a platform upgrade for Cloud Servers next week. During the upgrading, users may experience intermittent connectivity to their Cloud Servers. All other services will not be affected. Details as follow : Task – Upgrade of Cloud Server platform Date – 26th and Continue Reading

Changes to Cloud Drive Pricing

Hi! We will be making some changes to the pricing structure of our Cloud Drive business productivity application to better match the requirements of our Cloud Drive service users. You may notice some slight differences in your next billing, reflecting these changes.  The implementation of the changes will not affect Continue Reading

[Scheduled Maintenance] Cloud Server – Singapore Data Center 22nd April 2018

Dear Customers, To serve you better we will be performing a maintenance and update on cloud infrastructure nodes. Plan(s) affected: Cloud Server/Cloud Infrastructure (Singapore Data Center)  IP range 117.120.7.x Scheduled start time/date: 11:00pm Saturday, 22nd April 2018 Estimated end time/date: 01:00am Sunday, 23nd April 2018 Details We will be doing critical security updates and patches to ensure stability and performance of the Continue Reading

[Scheduled Maintenance] Cloud Server – Singapore Data Center 7th April 2018

Dear Customers, To serve you better we will be performing a maintenance and update on cloud infrastructure nodes. Plan(s) affected: Cloud Server/Cloud Infrastructure (Singapore Data Center) Scheduled start time/date: 10:00pm Saturday, 7th April 2018 Estimated end time/date: 1:00am Sunday, 8th April 2018 Details We will be doing critical security updates and patches to ensure stability and performance Continue Reading

[Scheduled Maintenance] Cloud Server – Singapore Data Center 28th March 2018

Dear Customers, To serve you better we will be performing a maintenance and update on cloud infrastructure nodes. Plan(s) affected: Cloud Server (Singapore data center) Scheduled start time and date: 11:00pm 28th March 2018 Estimated end time and date: 12:30am 29th March 2018 Details We will be doing critical security updates and patches to Continue Reading

[Scheduled Maintenance] Customer Control Panel – Hotfix update

Dear Customers, To serve you better we will be performing a maintenance and update on customer control panel. CP will be inaccessible during maintenance.  Plan(s)/Service(s) affected : Customer portal/control panel cp.readyspace.com.SG,HK,PH,CO,CO.ID… Scheduled start time and date : 09:00pm 21st March 2018 Estimated end time and date : 12:00am 22nd March 2018 Regards,ReadySpace Maintenance Team

Changes to ReadySpace Indonesia Phone Number

We want to serve you better! As such, we will need to change to a brand new phone number that can cater to your enquiries. Starting from today, if you are our customer from Indonesia, you can contact our Customer Experience Team easily at the following number. +62 21 39700427 Continue Reading

[Scheduled Maintenance] Cloud Drive – Singapore Data Center 28th Feb 2018

Dear Customers, To serve you better we will be performing a maintenance and update on Cloud Drive nodes.  Plan(s) affected : Cloud Drive (Singapore data center) Scheduled start time and date : 11:30pm 28th Feb 2018 Estimated end time and date : 2:00am 1st March 2018 Details We will be doing re-location of the nodes to another Continue Reading

IMPORTANT : Maintenance Notice

Dear customers and partners, In order to provide a better user experience, we will be undertaking a system upgrade this coming Monday morning, the 29th of January. The upgrade process will commence at 0000 GMT (0800 SGT). Expected end time is to-be-confirmed. All customer services will not be affected BUT access Continue Reading

[Scheduled Maintenance] ReadySpace System Upgrade

Dear ReadySpace Cloud Platform Customers, We will be performing upgrading on our systems in order to serve you better. Here are the details: Scheduled Maintenance (Upgrade) Start Date : 12th December, 2017 00:00 hours (GMT +0800 hours)End Date : 14th December, 2017 00:00 hours (GMT +0800hours) Affected Service(s) : Customer Portal During the maintenance, Continue Reading